Store contact guide
A direct route to product, order and policy support.
Customer support
Email: support@8bitdr.shop
Phone: 334-273-4920
Support availability: Weekdays 9 AM to 5 PM
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Store operator
8BitDo is an online store operated by 8bitdr. The official storefront is 8bitdr.shop.
Business information
Legal operator: 8bitdr
Business address: 3384 Davis Ave, Laredo, Texas, 78040, United States
Storefront: 8bitdr.shop
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 3384 Davis Ave, Laredo, Texas, 78040, United States.